No description, error messages, logs, or reproduction steps provided in the ticket.
No internal SOP or documentation exists for VPN connectivity troubleshooting in the retrieved knowledge base - only authentication/password reset SOP was found.
Unclear whether 'VPN Connecting Issue' refers to a client-side problem, server/infrastructure outage, or authentication failure during VPN login.
No information on which VPN solution/vendor is used by the organization.
No internal knowledge sources were used for this response.